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📞 519-966-8400 |📍 2847 Howard Ave, Windsor | Open 7 Days - See Hours
Frequently asked questions
What goes under your mattress?
Make sure you use a strong supporting foundation, heavy-duty steel bed frame, or a bed with slats to ensure proper uniform support. Browse our Furniture section to view our full selection of support systems.
What size mattress should I buy?
This is unique to each individual. You spend a third of your life sleeping, so it's important to have enough space.
Consider your room size — a larger mattress takes up more floor space, so factor in walking room and furniture placement.
Standard mattress sizes:
Twin/Single: 39" × 74"
Twin/Single XL: 39" × 80"
Double/Full: 54" × 74"
Queen: 60" × 80"
King: 76" × 80"
Also consider your height — if you're taller than 6'2", a Twin XL, Queen, or King is recommended. Couples should select a Queen or King to ensure both people have enough space.
How should I shop for a mattress?
Wear comfortable clothes and take your time. Actually lie down on several mattresses — it's impossible to gauge comfort by sitting on the edge for a few seconds.
Test your preferred comfort level across different price ranges. Lie in the position you normally sleep in. Bring your partner if you share a bed. Ask our team questions — we're here to help, not to pressure you. Remember, this is a long-term investment in your sleep.
What is a hybrid mattress?
A hybrid mattress combines comfort foam layers on top with a pocket coil support system at the base. This gives you the pressure relief of foam with the support and durability of coils — a great option for most sleepers.
Do I need to replace my existing boxspring or foundation?
Yes, it's recommended. Your mattress and foundation are engineered to work together as a system. Using an old foundation under a new mattress can reduce comfort and support, and may affect your warranty. Your box spring also absorbs about 40% of the wear and tear on your sleep set over time.
Why does my mattress feel different than I expected?
This is completely normal — don't worry. It can take up to two weeks of regular use for the new sleep surface to conform to your body, and for your body to adjust to the new level of support. Give it some time before drawing any conclusions.
Can I put my mattress on a metal bed frame?
Not directly. You will need either a box spring or a foundation placed on the metal frame first, with your mattress on top.
What is covered by the mattress warranty?
The warranty protects against manufacturing defects and workmanship issues — not gradual loss of comfort over time. Warranty terms vary by product. Don't rely on the warranty to tell you how long to keep your mattress — it's there to protect you against defects, not normal wear. Ask our team for specific warranty details on any mattress.
Do I need to flip my mattress?
Most of our mattresses have a no-flip design. Simply rotate your mattress 180° every 2–4 months to ensure even wear across the surface.
How do I protect my mattress?
We recommend purchasing a waterproof mattress protector to prevent any stains or spills from ruining your mattress.
Do you make custom mattresses?
Yes, we can accommodate some custom sizes. Please contact our sleep specialists to discuss your specific requirements.
What is the difference between a Double and Full?
These terms are completely interchangeable — Double and Full refer to the exact same size: 54" × 74".
What is the difference between a Single and Twin?
These terms are used interchangeably. They have the same dimensions.
What is the difference between a Single and Single XL or Double and Double XL?
The difference between a standard Single and Single XL is that a standard single measures 39” W x 74” L and a Single XL measures 39” W x 80” L. The Single XL is 6” longer than a standard Single. The same applies to the length of Double and Double XL.
Are your mattresses made in Canada?
Yes. Every mattress we carry is 100% Canadian-made. We specifically chose to work with Canadian manufacturers because it means better quality control, better materials, and a product built to Canadian safety standards.
How much does a mattress cost in Windsor?
It depends on the size and type. At Windsor Mattress Plus, quality Queen mattress sets typically start around $400 and go up to $2,100 for premium hybrid builds. We carry options at every budget and always have a large variety in-stock. Come in and we'll find something that fits both your sleep needs and your budget.
What's the difference between your mattress types?
We carry four main categories: Hybrid (pocket coils + foam layers — best all-around comfort and cooling), Specialty Foam (memory foam and latex — great for pressure relief), Husky (reinforced builds engineered for heavier sleepers and couples), and Classic/Traditional (durable steel coil systems at a great value). Not sure which is right for you? Visit the showroom — we'll walk you through it based on how you sleep.
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